Refund policy

Refund & Returns Policy

At Global Care Health Supplies, we want you to be satisfied with your purchase. If an item is damaged, faulty, or does not meet your needs, we are happy to assist with a return, replacement, or refund.

Damaged or Faulty Items

If you receive an item that is damaged, defective, or faulty, please contact us as soon as possible. We can offer a replacement, credit, or a full refund for the item.

Item Not Suitable for Your Needs

Please contact us if the item you have received does not suit your requirements. We accept return and refund of the item or an exchange, provided that:

  • The item is unused and in its original condition.
  • The item is in its original, undamaged packaging.
  • The item has not been opened where the product is supplied in sealed or hygienic packaging.